AAA Storage FAQs

Our main aim is to ensure that your storage experience is hassle-free and informative. We know that you want to be certain of the facts when entrusting your belongings into our care for safe storage. Here you’ll find answers to most of the frequently asked questions about self storage. If you cannot find the answer that you require, please feel free to contact our professional storage consultants. They’ll be glad to help you and will do their best to answer all of your questions; just call the storage location that is nearest to you for more information.
How Can I get started?
From the home page, click on the Locations tab and search for the AAA Storage facility that is nearest to your office or home. You can request more information, reserve a storage space online, get a free quote or you can call the location and talk to a professional storage consultant.

What Kind of Storage Units Do You Offer?
We welcome both commercial and personal customers. We provide personal storage units for file cabinets, furniture, seasonal lawn or family keepsakes and garden equipment. For professionals, we provide business self storage units where office furniture, file cabinets and documents can be stored securely and easily accessed.

What Type of Security Features Do You Offer?
We offer state of the art technology to ensure that your valuables are safe, including: computer controlled gate access system that allows only people with authorized access to enter the site; high-security unit locks; sophisticated multi-camera video surveillance system (at selected locations); managers who live on site and keep the entire property under surveillance 24 hours a day.

What Unit Sizes Do You Offer?
We offer a wide range of unit sizes to accommodate all your storage needs. Unit sizes range from around 5'x5' (25 sq. ft.) to 15'x50' (750 sq. ft.) and have a height that range from 8 foot (2.4 m) to 12 foot (3.66 m). Many self storage facilities also offer larger and smaller spaces, from extra-large units to storage lockers. Ask our professional storage consultants what kind of storage unit best suits your individual needs, or you can use our storage calculator to ascertain the appropriate amount of storage space for you.

Do you offer Car / Boat / RV / Motorcycle Storage/Parking?
AAA Storage offers boat and other vehicle storage at nearly all of our storage facilities. Call the facility nearest you to inquire.

Do You Offer Carts and Dollies to Assist Me in Moving My Things?
We provide a large selection of handcarts and dollies to help you easily transport your belongings during your move-in and move-out processes.
Do You Provide Climate-Controlled Storage Units?
Climate-controlled storage units are designed to maintain at a set range of temperature to preserve and insulate your valuables. Climate-controlled storage is provided at all the AAA Storage facilities. Our facilities maintain strict temperature ranges using heating systems and central air conditioning.

The primary benefit of using climate-controlled storage units is that you do not have to worry about extreme cold or hot temperatures and humidity damaging your valuables while being stored. Inquire at the storage location that is closest to you about the climate controlled storage units that are available.

Do I Have to Sign a Long-Term Rental Agreement?
No. At AAA Storage, we offer all our storage services on a month-to-month basis, with no long-term contracts and no commitments. With AAA Storage, you only have to rent your storage unit space as long as you require it. We offer a variety of convenient payment options that include automatic credit card billing.

Do I Require Storage Insurance Coverage?
While storing at an AAA Storage facility, it is mandatory for the tenant to maintain insurance coverage on the storage unit’s contents. We provide affordable Tenant Protection that starts at $12 per month for $3000 in coverage. You can also decide to save the $12 per month and instead bring a copy of your Home-Owner's or Renter's insurance declarations page at the time of moving your belongings you’re your storage unit.

What Is the Difference Between Office Hous and Access Hours? Office hours are the hours during which the property is in operation. During these hours, the property management is on call in the facility business office to deliver customer service, such as answering your questions, taking monthly payments, etc. During the access hours, you can use your gate code to gain access to your storage unit, but the manager of the property may not be available to help you.

Additional Storage Information

About AAA Storage

At AAA Storage, we deliver unmatched self storage quality, every day. Visit our state-of-the-art facilities and discover an immaculately maintained property with professional storage experts who deliver the hassle-free self storage experience you deserve and expect. Our secure facilities are located in Texas, Florida and North Carolina.

Featured North Carolina Cities:

Randleman, NC

Storage unit size dimensions offered for rent are approximate. The actual sizes and shapes of units at the self-storage facility may differ. Prospective tenants, prior to signing the rental agreement, should inspect the storage unit to be rented to confirm their acceptance of said unit for rent. Their decision to rent the unit should be based on this inspection and not on the promoted unit size. Rental rates for a specific storage unit are not based on the measurement of square footage.
* Monthly rental rates shown exclude Tenant Protection fees and state sales tax (where and when applicable). Discuss promotional details with Store Manager. Limitations may apply. Promotion(s) based on unit eligibility and availability. Monthly automatic credit/debit card payment may be required for some promotions. New customers only. Limit one promotion per customer.