Our main aim is to ensure that your storage experience is hassle-free and informative. We know that you want to be certain of the facts when entrusting your belongings into our care for safe storage. Here you’ll find answers to most of the frequently asked questions about self storage.

 

If you cannot find the answer that you require, please feel free to contact our professional storage consultants. They’ll be glad to help you and will do their best to answer all of your questions; just call the storage location that is nearest to you for more information.

 

How Can I get started? 

From the home page, click on the Locations tab and search for the AAA Storage facility that is nearest to your office or home. You can request more information, reserve a storage space online, get a free quote or you can call the location and talk to a professional storage consultant.

 

What Kind of Storage Units Do You Offer? 

We welcome both commercial and personal customers. We provide personal storage units for file cabinets, furniture, seasonal lawn or family keepsakes and garden equipment. For professionals, we provide business self storage units where office furniture, file cabinets and documents can be stored securely and easily accessed.

 

What Type of Security Features Do You Offer? 

We offer state of the art technology to ensure that your valuables are safe, including: computer controlled gate access system that allows only people with authorized access to enter the site; high-security unit locks; sophisticated multi-camera video surveillance system (at selected locations); managers who live on site and keep the entire property under surveillance 24 hours a day.

 

What Unit Sizes Do You Offer? 

We offer a wide range of unit sizes to accommodate all your storage needs. Unit sizes range from around 5'x5' (25 sq. ft.) to 15'x50' (750 sq. ft.) and have a height that range from 8 foot (2.4 m) to 12 foot (3.66 m). Many self storage facilities also offer larger and smaller spaces, from extra-large units to storage lockers. Ask our professional storage consultants what kind of storage unit best suits your individual needs, or you can use our storage calculator to ascertain the appropriate amount of storage space for you.

 

Do You Provide Climate-Controlled Storage Units? 

Climate-controlled storage units that are maintained at a set range of temperature to preserve and insulate preserve your valuables, are provided at all the AAA Storage facilities. Our facilities maintain strict temperature ranges using heating systems and central air conditioning. Many of our locations also have commercial dehumidifiers together with A/C units. Other storage facilities do not offer both of these climate control features. The primary benefit of using our climate-controlled storage units is that you do not have to worry about extreme cold or hot temperatures and humidity damaging your valuables while being stored. Inquire at the storage location that is closest to you about the climate controlled storage units that are available.

 

Do I Have to Sign a Long-Term Renatl Agreement? 

No. At AAA Storage, we offer all our storage services on a month to month basis, with no long-term contracts and no commitments. With AAA Storage, you only have to rent your storage unit space as long as you require it. We offer a variety of convenient payment options that include automatic credit card billing.

 

Do You Offer Carts and Dollies to Assist Me in Moving My Things? 

We provide a large selection of handcarts and dollies to help you easily transport your belongings during your move in and move out processes.

 

Do I Require Storage Insurance Coverage? 

While storing at an AAA Storage facility, it is mandatory for the tenant to maintain insurance coverage on the storage unit’s contents. We provide affordable Tenant Protection that starts at $10 per month for $2500 in coverage. You can also decide to save the $10 per month and instead bring a copy of your Home-Owner's or Renter's insurance declarations page at the time of moving your belongings you’re your storage unit.

 

Do you offer Car / Boat / RV / Motorcycle Storage/Parking? 

AAA Storage offers boat and other vehicle storage at all our storage facilities.

 

What Is the Difference Between Office Hous and Access Hours? 

Office hours are the hours during which the property is in operation. During these hours, the property management is on call in the facility business office to deliver personal customer service, such as answering your questions, taking monthly payments, etc. During the access hours, you can use your gate code to gain access to your storage unit, but the manager of the property may not be available to help you.


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