2020-03-23 COVID-19 Hardship Relief
As many businesses are being forced to close during the Coronavirus (COVID-19) pandemic, AAA Storage Companies are dedicated to providing hardship relief for tenants faced with job loss or business closure. We are planning on remaining open to allow customers access to their storage units or to rent new storage units during this trying time. We’ll practice proper safeguards and social distancing during this time (see https://www.aaastorage.com/covid19-2020-03-16).
1) Effective immediately and continuing for at least 30-days from the date of this letter, AAA Storage companies will waive all upcoming delinquency fees for tenants who have lost their jobs or who have been forced to close their businesses due to the pandemic. If this applies to you, please call our office during normal business hours to discuss how we can assist you.
If possible, do not wait until your bill is past due to call. The sooner you contact us, the easier this will be for us to support your situation and work out a plan.
2) In addition, for tenants who are (or become) seriously delinquent, please note that all AAA Storage Companies have suspended public auctions from the date of this letter until further notice. Seriously delinquent tenants with storage units scheduled for auction will not be sold at auction until further notice.
3) Please know that if you or someone you know needs self storage, we are now offering 100% TOUCH-FREE Move-Ins! Just call from your home or our parking lot and we will move you in over the phone. You’ll even sign the lease agreement by email or text! Then your FREE LOCK will be waiting for you in the storage unit! It’s as simple as that!
Thank you for choosing AAA Storage family of companies. Now more than ever, we are reminded of the importance of serving our tenants. We hope to continue serving you during this difficult time.
AAA Storage Companies